AI Assistants Built Around Your Business.

Create an AI system that can answer questions, work with your information, assist employees, support customers, or help complete specific tasks.

Discuss an AI Assistant

You tell us who will use it, what it should know and where its limits are; we build the assistant around that.

Example: an assistant your staff use, answering from your documents
Company assistantAnswers from your policies and documents

EmployeeHow long do wholesale customers have to return an order?

AssistantWholesale orders can be returned within 30 days of delivery, unopened. Source: Returns policy

EmployeeCan I approve one at 45 days?

AssistantThat needs a manager’s approval, so I’ve sent it to your customer service lead.
Your informationClear limitsA person when needed

AI chatbots and assistants

A Useful AI Assistant Needs More Than a Chat Box

It needs

  • A clear role
  • The right instructions
  • Access to the right information
  • Appropriate tools
  • Guardrails
  • A plan for when it is uncertain or the request needs a human

Possible use cases

Assistants We Can Build

  • Internal knowledge assistants
  • Employee help tools
  • Customer-facing chatbots
  • Product or service information assistants
  • Sales-support assistants
  • Document or policy search
  • Workflow assistants that prepare or route work
  • Assistants that use connected tools or APIs

Mainly answering customer support requests? See AI Support Agents. Handling phone calls? See AI Voice & Phone Agents.

Why EEG

The Assistant and Everything Around It

EEG can build both the conversational layer and the surrounding software, integrations, data connections, and workflow required to make the assistant useful inside the business.

The conversational layer

Surrounding software Integrations Data connections Workflow

FAQ

Questions About AI Assistants

Can the assistant use our documents or internal information?

Yes, when the information can be made available in an appropriate, secure way. The exact architecture depends on the data, permissions, update process, and accuracy requirements.

Can an assistant take actions in other systems?

Potentially, yes. Tool use, approvals, and permissions must be designed carefully around the allowed actions.

Can you build an internal assistant that employees use instead of customers?

Yes. Employee-facing AI tools are part of EEG’s approved AI scope.

Does every chatbot need generative AI?

No. The right architecture can combine structured logic, search, automation, and generative AI depending on the job.

Build an Assistant With a Real Job to Do.

Tell us who will use it, what it needs to know, and what it should and should not do.